Dot Biz Blog: What is Jake At State Farm Saying?

Okay, I haven't posted for awhile. [Okay a long while.] I
am a little conflicted. Should this blog be actual tips
for online businesses or should I just continue to point
out weird advertising observances from time to time? Who knows?

However, for now, I have another observation. Does State Farm
Insurance want to lose female customers or fail to attract them?

Every time, I see their "Jake at State Farm" TV commercial, I for one,
am glad I am not a customer. What does anything about that commercial
have to do with getting a good deal on insurance?

For instance,
(1) Why do I as a viewer, along with any other viewers
who may actually be in the market for insurance, want to know
that the husband in this commercial is calling State Farm in
the middle of the night and that his wife, obviously a light sleeper,
is jealous?

(2) Why does the wife [who has this man for a husband] care who
the heck he is calling in the middle of the night?

(3) Why does anyone need to know that the night shift
State Farm customer service rep is wearing kakhi pants?
Does this fact instantly identify him as a man and not a woman?

(4 What does this couple's angst have do with good service or
good rates from State Farm Insurance? Since the husband is not
stranded on the roadside and his house is obviously not on fire,
this commercial simply begs the question of why the husband has
an urgent need to talk with State Farm in the middle of the night.
[Surely, State Farm has not actually embarked on an outbound calling
plan to wake up customers and potential customers in the middle of
the night.]

Aside from the several customer targets who may actually be
offended by the commercial, this :30 sec spot fails to deliver
any benefit as to why I, or anyone else should be doing business
with State Farm. I did get the fact that they have 24-hr service,
just sayin', but isn't there a better way to point this out?

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Dotbizblog: Just Saying...

Overall the quality of this year's Super Bowl commercials were, in my opinion, better.
Most seemed to do a better job of connecting emotionally with audiences, not just by
being attention getting but rather by delivering messages that mattered.